Get in Touch
Have questions about our products or need assistance? We're here to help! Reach out to us through any of the channels below.
Visit Our Store
5900 BALCONES DR 23935
AUSTIN TX 78731
United States
Call Us
+1 512-355-5110
Available 9 AM - 9 PM CST
Email Us
info@thepremax.com
support@thepremax.com
Response within 24 hours
Quick Response
We typically respond to emails within 24 hours during business days.
Phone Support
Live customer support available during business hours for immediate assistance.
Order Tracking
Need help with your order? We can track your shipment and provide real-time updates.
Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
Simply browse our products, add items to your cart, and proceed to checkout. You can create an account or checkout as a guest.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for your convenience.
Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. International shipping may take 7-14 days.
Yes! Once your order ships, you'll receive a tracking number via email to monitor your package's progress.
We offer a 30-day return policy for unused items in original packaging. Contact us within 30 days of delivery to initiate a return.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination.
You can reach us via email, phone, or the contact form above. We typically respond within 24 hours during business days.
Yes! We offer special pricing for bulk orders. Contact our sales team for custom quotes on large quantity orders.
Still have questions?
Can't find what you're looking for? Our support team is here to help!
Contact Us